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Beranda » car rental news » Shopper Investigation: A man pays money for a automobile that’s by no means delivered. We examine.

Shopper Investigation: A man pays money for a automobile that’s by no means delivered. We examine.

Dipublish pada 31 March 2022 | Dilihat sebanyak 23 kali | Kategori: car rental news

However when the tip of the week rolled round, Micelotta says he couldn’t attain the seller by cellphone. When he lastly reached them by textual content message, the salesperson mentioned, “Every part will likely be defined to you, Lou. I apologize for the inconvenience as you’ll be absolutely refunded.”

“Twice they arrange dates to satisfy them on the automobile place, and each instances they had been uh we’re not displaying up,” Micelotta mentioned.

When he advised them he was contacting the police, the dealership despatched him a licensed letter promising him a refund by March 11. However the date got here and went and Micelotta nonetheless didn’t get a refund. It’s now been greater than three months since Micelotta purchased the automobile.

I attempted each quantity listed for the enterprise. All had been disconnected, and the entrance door was locked. However I discovered an unlocked aspect door the place I used to be greeted by a contractor portray the constructing. He’d seen me knocking and had already known as a person who recognized himself because the constructing’s proprietor.

The proprietor advised me the auto seller hadn’t paid hire in 4 months, and a gradual stream of consumers proceed to come back by complaining about vehicles or providers they by no means acquired.

I lastly reached somebody with the dealership once I contacted United Auto Options on Fb. Once I requested about Micelotta’s promised refund, a person named William Newton replied. Talking for the dealership he wrote, “It’s our aim to make any buyer complete as we work via how the pandemic has to [sic] effected [sic] our household and our enterprise.  Any shopper who has a priority that must be resolved can contact us direct via our web site.”

I discovered that truly, the company website shouldn’t be working. However their Facebook page continues to be operational. 

As for Micelotta, he filed a criticism with the New York State Lawyer Normal’s workplace and he has however two key questions.

“Will I be getting my a refund, and can there be any repercussions for these people for doing what they’ve achieved,” he mentioned.

That was my query for the state lawyer basic as nicely. The workplace will solely verify that the matter has been referred to the DMV, and I’ve realized there’s an lively investigation. As for Will Newton, he insists that Micelotta is the one buyer who did not get his automobile, and so they’re working to pay him again.

A DMV spokesman advised me that you probably have a criticism about UAS or any dealership, contact them here.

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